When Will Your Order Be Processed?
To help you plan when to expect your order, you'll find an estimated arrival date listed in the product details for each item. This is calculated the arrival date based on the approximate number of days required to process, package, and deliver your order. For all available products, the arrival date is listed on the detail pages, in the "Shipping Information" section.

• If you place your order before the cutoff time on a regular business day (Monday through Friday), your order will begin processing that day.
• If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.

Shipping to Alternate Addresses
If you will not be home to sign for your order, BJ Global Diamond can ship your order to your place of work, or another more convenient destination. As a security precaution to protect our customers against fraud, when you order merchandise priced $1000 or more to be delivered to a destination other than your billing address, we will confirm that your credit card or financing company has this alternate shipping address on file. To help expedite your order, simply call your issuing bank and provide them with your alternate shipping address.

If you cannot be available, or have someone else available to sign for your package, you can have it shipped to your local FedEx location so that you can sign for and pick it up at your leisure. Find the FedEx location nearest you.

Delivery Details
Your order delivery method is determined by the price of your order (before tax). You'll find your method of free shipping listed on the Shipping Information page within the shopping basket. If you are offered free FedEx 2DayŽ delivery, we provide the option to expedite your order with a faster shipping method for a small fee.

Shipping to APO and FPO Addresses
Because APO & FPO orders must be processed through the military postal service, it may take your package a bit more time to arrive. BJ Global Diamond ships all APO & FPO orders via USPS Priority Mail and guarantees your package will arrive at the appropriate APO/FPO processing center within 2-4 days. From that point on, we depend on the military postal service to deliver the package to you in a timely manner. We cannot provide a tracking number or specific delivery date. If you are already familiar with sending packages to APO & FPO addresses, you can probably expect your order to arrive in about the same amount of time.

If you have any questions, please feel free to contact our Customer Service department at info@bjheart.com or 00-852-24933683